Many field service organization are struggling with the question: which mobile device should their field employees use.
I've posted a short post about this subject in ClickSoftware's new blog: Clickipedia.
The title of the article is: "How to select the best mobile device for your organization?" although it focuses mainly on field service technicians who needs to be on-line most of the time, get daily updates (about their tasks) in almost real-time but at the same time - they need to be able to perform advanced functions with their mobile device such as using detailed maps, modifying documents, filling reports, perform system diagnostics etc.
This creates a tradeoff between using smartphones such as Windows Mobile that has a lot of advantages (size, truly portable, single hand enabled) but also disadvantages (small screen, limited CPU) and tablets like computers.
If you find this subject interesting - check out ClickSoftware's blog.
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Check out some additional information in here:
How to select the best mobile device for your field resources
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